Refund policy
Refund Policy
We stand behind every Clean. piece. Each item is printed on demand just for you.
14-day returns
- You can return unworn, unwashed items within 14 days of delivery.
- To start a return, email clean.period@usa.com with your order number. We'll reply with return instructions.
- Return shipping is paid by the customer. Original shipping charges are not refunded.
- Need a different size? Return the item and place a new order for the size you need.
- Please check the size guide on each product page before ordering.
Damaged, defective, or wrong item
- Contact us within 14 days of delivery at clean.period@usa.com.
- Include your order number and a photo of the issue.
- We'll send a free replacement or a full refund. No need to ship the item back.
Not eligible for return
- Items that have been worn, washed, or damaged after delivery.
- Items returned more than 14 days after delivery.
Lost or undelivered orders
- If your tracking shows no movement for 10 business days, contact us and we'll make it right.
Refunds
- Once we receive and inspect your return, we'll email you to confirm.
- Approved refunds go back to your original payment method within 5-10 business days.
Questions? Email clean.period@usa.com. A real person reads every message.